At Bright Motor Industries, we are committed to delivering high-quality products to our customers. Please read our return policy carefully before making a purchase.

1. Eligibility for Returns

• Returns are accepted only for defective, damaged, or incorrect products.

• The return request must be raised within 3–7 days from the date of delivery.

• The product must be unused, in original condition, and with proper packaging.

2. Return Process

• Customers must contact us with details of the issue along with proof (images/videos if required).

• Once the request is approved, instructions for return will be provided.

• Products returned without prior approval may not be accepted.

3. Inspection of Product

• After receiving the returned product, our team will inspect it.

• If the product meets return conditions, the return will be processed further.

4. Replacement or Refund

• Depending on the situation, we may offer:

  • Replacement of the product, or

  • Refund as per company policy

5. Non-Returnable Conditions

Returns will not be accepted in the following cases:

• Product has been used or damaged by the customer

• Product is not in original packaging

• Return request made after the allowed time period

• Customized or special-order products

6. Shipping Charges

• Return shipping costs may be borne by the customer unless the issue is from our side.

• Original shipping charges are non-refundable unless the return is due to our error.

7. Cancellation

• Orders can only be canceled before dispatch.

• Once dispatched, the order cannot be canceled.